Online Car Sales Executive

Pembrook Resourcing have an exciting opportunity to join one of the best-known groups! Are you looking to be an Online Car Sales Executive to work in our newly created virtual showroom and online Sales environment?

 

 The role -

Effectively handle inbound and outbound enquires via telephone, email or digital methods maximizing sales opportunities
Engage with customers and prospects in a professional and reassuring manner to support them in their chosen vehicle journey
Assist customers in completing the sales process including part exchange and finance applications
Ensure a successful outcome for all customers who have ordered or reserved vehicles online by arranging a smooth handover at their selected dealership (where applicable) and managing all the necessary back-office updates and processes in a timely manner
Contribute to the achievement of the Company's commercial objectives including profit, sales volume and KPI's identified including response times to customers
Identify areas to improve sales and deliver outstanding customer experience through customers' channels of choice - video chat, live chat, phone call, email etc
Make improvement suggestions that will contribute to increasing online sales and/or to improve the customer experience
Many ad hoc tasks and duties
Workplace pension (if applicable, via a salary exchange option)
22 days annual leave plus bank holidays (equivalent pro rata hours for part time workers)
Cycle to work scheme
Refer a friend rewards
Life insurance
Discounted sales, MOT, products, parts & servicing
A full-time position over 5 days per week, on a rota basis to cover Monday to Sunday (between the hours of 8.30am and 10.00pm)
Working between an office location on Marsh Barton, Exeter and from home  
£18,000 per annum basic salary with anticipated OTE circa £35,000 per annum
Employee Car Ownership Scheme vehicle
 

IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!